LEGAL NOTICES AND T&C's
Oséclore
Legal Notice
These conditions of sale are concluded from a
share by the company SLJ GROUP with a share capital of €1000 whose head office is located at 72 Rue des Thermes, 95880 Enghien-les-bains, registered with the Registry
of the Commercial Court of Pontoise under the SIRET number: 85283704600014 hereinafter referred to as "SLJ
GROUP" and managing the site https://www.oseclore.com and, on the other hand, by any natural or legal person wishing to make a purchase via the site
internet https://www.oseclore.com hereinafter referred to as "the buyer".
T&C's
Article 1: object
These conditions of sale are intended to
define the contractual relationship between SLJ GROUP and the buyer and the conditions applicable to
any purchase made through the website https://www.oseclore.com. Acquisition
of a product through this site implies unconditional acceptance
by the purchaser of the present conditions of sale of which the purchaser recognizes
to have read before ordering. Before any transaction,
the buyer declares on the one hand that the purchase of products on the site https://www.oseclore.com
is not directly related to his professional activity and is limited to a
strictly personal use and on the other hand have the full capacity
legal, allowing him to commit under these conditions
general sales.
SLJ GROUP retains the possibility
to modify at any time these conditions of sale, in order to respect any
new regulations or in order to improve the use of its site.
Therefore, the applicable conditions will be those in force on the date of the
order by the buyer.
Article 2. Products
The products offered are those listed
on the SLJ GROUP website https://www.oseclore.com within the limits of the
stock available. SLJ GROUP reserves the right to modify at any time
time the assortment of products. Each product is presented on the site
internet in the form of a description summarizing its main characteristics
techniques (use, composition of materials, size, price, etc.). The
photographs are as faithful as possible but in no way commit the
SLJ GROUP company. The sale of the products presented on the site https://www.oseclore.com
is intended for all buyers residing in countries that allow
full entry into their territory of these products.
Article 3. Rates
- Selling price: The prices
appearing on the product sheets of the internet catalog of the site www.oseclore.com
are prices in Euros (€) all taxes included (TTC) taking into account the VAT
applicable on the day of the order. Any change in the VAT rate may
be passed on to the price of the products. SLJ GROUP reserves the right to
right to modify its prices at any time, it being understood, however, that the price
appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated include delivery costs, which will therefore not be charged
in addition to the price of the products purchased according to the total amount of the
ordered.
- Tariff changes : All orders, regardless of their
origin, are payable in euros (€). SLJ GROUP reserves the right to modify its prices at
any time.
Article 4. Order and terms of payment
The buyer when he wishes
place an order on the site www.oseclore.com, will go to his basket once
the selected product(s). He must fill in his email address correctly.
as well as their postal address, then choose the method of payment and validate
then the payment to confirm the order.
SLJ GROUP offers to
the buyer to order and pay for his products in several steps, with 2
payment options to choose from:
- Secure payment by Paypal or credit card: the buyer selects the products he wants
order in the "basket", modify if necessary (quantities, references, etc.),
check the delivery address or enter a new one. Next,
the buyer chooses the method of payment of his choice made available to him:
credit card or online payment with Paypal. The next step offers him
to verify all the information, read and accept the
these general conditions of sale by ticking the corresponding box, then
invites him to validate his order by clicking on the button "Confirm my
ordered ". Finally, the buyer is redirected to the secure PAYPAL interface (if
such was his choice concerning the mode of payment) in order to inform in all
secure its Paypal account references or personal credit card. If the
payment is accepted, the order is recorded and the contract definitively
form. Payment by Paypal account or credit card is irrevocable. In
case of fraudulent use thereof, the buyer may demand
the cancellation of the payment by card, the sums paid will then be recredited
or returned. The responsibility of the holder of a credit card is not
incurred if the disputed payment has been proven to have been made fraudulently,
remotely, without physically using their card. To get the refund
the fraudulent debit and any bank charges that the operation may have
generate, the cardholder must contest, in writing, the direct debit
with his bank, within 70 days of the transaction, or even 120 days if
the contract binding him to the latter provides for this. The amounts withdrawn are
reimbursed by the bank within a maximum period of one month after receipt of the
written objection filed by the bearer. No cost of returning
sums cannot be charged to the holder.
The confirmation of an order entails
acceptance of these conditions of sale, acknowledgment of having
perfect knowledge and the renunciation to take advantage of its own
purchase conditions. All data provided and confirmation
recorded will be worth proof of the transaction. If the buyer has a
e-mail address and if he has provided it on his order form, the company
SLJ GROUP will communicate to him by e-mail the confirmation of
registration of his order. The order will then leave for preparation at
within our Amazon warehouses which manage parcel shipments.
If the buyer wishes to contact the company
SLJ GROUP, he can do it either by mail to the following address SLJ GROUP –
Oséclore customer service – 32 Boulevard du Port, 95000 Cergy; either by email to
the following address: info@oseclore.com
Article 5. Retention of title
The retention of title clause suspends the
immediate transfer of ownership from seller to buyer. Nevertheless, this
derogation does not call into question the firm and definitive nature of the sale
intervened when there is agreement of the parties on the thing and on the price
It is agreed that the seller remains
owner of the goods sold as long as the purchaser has not paid the
total amount provided for in this contract. It follows that in case of non-payment,
the seller may at any time demand the return of his goods.
On the other hand, if these goods are
damaged lost or stolen, the buyer will be fully responsible for the
consequences of this disaster. He is required to take out insurance
will guarantee the payment of the indemnity directly to the seller.
Article 6. Right of withdrawal, returns and exchanges
Under article L121-20 of the Code of
consumption, the buyer has a period of fourteen working days to
from the delivery of their order to exercise their right of withdrawal
and thus return the product to the seller for exchange or refund without
penalty, with the exception of the cost of return.
The SLJ GROUP company authorizes returns for reimbursement during the 30 days following the date of purchase (date of purchase on invoice). The customer must print and duly complete the return form available on the website and include it in the package with the products to be returned to our after-sales service at the following address: After-Sales Service Oséclore - La Turbine, 32 Boulevard du port 95000 Cergy. Returned products must not have been worn or washed and must be returned in their original packaging.
Note that if the buyer returns the item without its original packaging, SLJ GROUP reserves the right not to proceed with the refund.
Returned products cannot give rise to
only to a refund, the customer cannot request the return of another
product in exchange. If the customer wishes another product instead of the one
returned, he can order again on the site www.oseclore.com.
Return costs are the responsibility of the customer.
Article 7. Delivery
Deliveries are made to the address indicated by
the buyer at the time of the order who can only be in the agreed geographical area. The
orders are fulfilled by the Amazon FBA shipping service, service
delivery with tracking, delivery without signature. Please provide an address
exact because any product returned to the seller following an incorrect address or
incomplete will be reshipped at the buyer's expense. The deadlines for
delivery are given for information only; if these exceed thirty
days from the order, the sales contract may be terminated and
buyer refunded. SLJ GROUP may
provide the buyer with the tracking number for their package by e-mail. The buyer is
required to check, in the presence of the deliverer's employee, the condition of the packaging of the
goods and their contents upon delivery. In case of damage during the
transport, any protest must be made to the carrier at the time of receipt of the package. If the package was damaged in transit, the buyer should
imperatively refuse the package.
Article 8. Warranty
All products supplied by the SLJ company
GROUP benefit from the legal guarantee provided for by articles 1641 and
following of the Civil Code. In the event of non-compliance of a product sold, it may
be returned to SLJ GROUP, which will take it back and reimburse it. All
complaints, requests for exchange or refund must be made
by post to the following address: SAV Oséclore - 32 Boulevard du port, 95000 Cergy, in
thirty days after delivery.
Article 9. Liability
The company SLJ GROUP in the process of distance selling, is bound only by an obligation of means. Its responsibility cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or
other unintended problems.
If we do not deliver the products or if the products we deliver are not
not what you ordered, are damaged or defective, or if the
delivery is of incorrect quantity, our only obligation will be, according to your
choice of:
- rectify any lack, any missing or incorrect delivery;
Where
- replace or repair any damaged or defective Product; Where
- refund you the amount you paid for the Products
in question
The user is responsible:
- the protection of its equipment and data;
- the use he makes of the site or its services;
- if he respects neither the letter nor the spirit of these T&Cs.
Article 10. Intellectual property
All elements of the site www.oseclore.com are and remain the property
intellectual property and exclusive to SLJ GROUP. No one is
authorized to reproduce, exploit, or use for any reason whatsoever, even
partially, elements of the site whether in the form of a photo, logo,
visual or text. Any total or partial reproduction of this content is strictly prohibited and is
likely to constitute an offense of counterfeiting.
Article 11. Personal data
SLJ GROUP undertakes to preserve the
confidentiality of the information provided by the buyer, which he would be required to
transmit for the use of certain services.
The personal data collected from users is intended to
make available the services of the website, their improvements and the
maintaining a secure environment.
Your personal data is shared with third-party companies in cases
following:
- payments
- publicly visible comments
Any information concerning him is subject to the provisions of Law No. 78-17 of 6
January 1978. As such, the Internet user has a right of access,
modification and deletion of information concerning him.
Article 12. Settlement of disputes
These conditions of sale
remotely are subject to French law. For all disputes or litigation, you
have the option of using the mediation service free of charge: CNPM MEDIATION CONSUMPTION, in accordance with
article L. 612-1 of the consumer code.
- Contact by post
: CNPM 27 av Liberation, 42400 SAINT-CHAMOND
- Contact by email: contact-admin@cnpm-mediation-consommation.eu
Article 13. Customer service
Questions, comments or requests
regarding these terms and conditions or our products must be
sent to the following address: info@oseclore.com
Article 14. Hypertext links
The site may contain
hypertext links pointing to other websites on
which SLJ GROUP does not exercise
no control. Despite the prior and regular checks carried out
by SLJ GROUP,
it declines all responsibility for the content that it is possible to
find on these sites.
SLJ GROUP authorizes
the establishment of hypertext links to any page or document of its site
provided that the setting up of these links is not carried out for the purposes
commercial or advertising.
Additionally, the information
prerequisite of SLJ GROUP is
necessary before setting up any hypertext link.
Are excluded from this
authorization of sites disseminating information of an illicit nature,
violent, polemical, pornographic, xenophobic or likely to harm the
sensitivity of the majority.
Finally, SLJ GROUP reserves the right to
right to have a hypertext link pointing to its
site, if it deems it does not comply with its editorial policy.